Shipping policy

At Trend Nest, we offer worldwide shipping on eligible products. We work with trusted production and shipping partners to prepare and deliver your order as efficiently as possible.

1. Order Processing

Most Trend Nest products are made or prepared after an order is placed.

Orders generally require 2–7 business days for processing and production before they are shipped.

Processing times may vary depending on the product, order volume, customization, and destination.

2. Worldwide Delivery

We ship to customers around the world.

Delivery times vary depending on the destination country and shipping method selected at checkout.

Estimated delivery:

  • United States & Canada: 5–15 business days
  • United Kingdom & Europe: 5–15 business days
  • Australia & New Zealand: 7–20 business days
  • Asia & Middle East: 7–20 business days
  • Other international destinations: 10–25 business days

These are estimated delivery times and are not guaranteed.

3. Shipping Costs

Shipping charges are calculated and displayed at checkout based on:

  • Delivery destination
  • Product type
  • Order size
  • Shipping method
  • Available carrier

From time to time, Trend Nest may offer free or discounted shipping promotions.

4. Tracking Information

Once your order has been shipped, you may receive a shipping confirmation email containing tracking information when available.

Tracking updates may take some time to appear after the package has been handed over to the carrier.

5. Customs, Duties and Taxes

For international orders, your country may charge customs duties, import taxes, VAT, or other fees.

Unless specifically stated otherwise at checkout, these charges are the customer's responsibility.

Trend Nest cannot control customs fees or the length of customs clearance.

6. Delayed or Lost Packages

Delivery delays may occur due to:

  • Customs clearance
  • Weather conditions
  • Public holidays
  • High shipping volumes
  • Incorrect address information
  • Carrier delays
  • Events outside our control

If your tracking information shows that a package has been delivered but you cannot locate it, please contact the shipping carrier first and then contact us for assistance.

7. Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please contact us as soon as possible if you notice an error in your shipping address.

Once an order has entered production or been shipped, we may not be able to change the address.

If a package is returned because of an incorrect or incomplete address, additional shipping costs may apply for reshipment.

8. Multiple Products in One Order

If your order contains multiple products, they may be produced or shipped separately.

You may therefore receive multiple packages and separate tracking numbers for the same order.

9. Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery.

Please provide:

  • Your order number
  • Clear photos of the damaged product
  • Photos of the packaging
  • A description of the issue

We will review your claim and, where appropriate, arrange a replacement or refund according to our Return and Refund Policy.

10. Shipping Restrictions

Some products may not be available for delivery to certain countries or regions due to local laws, carrier restrictions, or fulfillment limitations.

If we are unable to ship your order to your destination, we will contact you and provide an appropriate solution.